Privacy Policy

MarketerValley ("Company," "we," "us," or "our") respects your privacy and is committed to safeguarding it through our compliance with this Privacy Policy ("Policy"). This Policy governs your use of the MarketerValley.com website ("Website") and all related services ("Services"). MarketerValley is a generative artificial intelligence platform developed by World NGO Day (worldngoday.org), built to empower changemakers, nonprofits (NGOs), and mission-driven companies by transforming their marketing, sales, and growth strategies through AI-powered tools and services.

1. Scope and Consent

By accessing or using our Services, you acknowledge and consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree, please do not use our Services.

Types of Information We Collect

We may collect the following categories of data:

• Personal Information: Name, email address, phone number, billing details, payment information, and any other data you submit through forms or account creation.
• Technical Information: IP address, browser type, device identifiers, operating system, and referring URLs.
• Usage Data: Pages visited, features accessed, time spent, preferences, and search queries.
• AI Interaction Data: Prompts, responses, and outputs submitted or generated through our AI Team agents.

You may use the Free tier of MarketerValley without submitting payment information. Certain features may be restricted based on your subscription level.

3. Use of Information

We use collected information to:

• Provide, maintain, and improve the Services
• Personalize user experience
• Process payments and transactions (Pro and Exclusive tiers)
• Communicate with you, including newsletters and product updates
• Prevent fraud and misuse
• Comply with legal obligations
• Improve our AI models through anonymized or aggregated data analysis

4. Data and AI Ethics

MarketerValley uses generative artificial intelligence to support marketing and growth workflows. All outputs from AI agents are generated automatically based on user inputs. You acknowledge that:

• AI-generated content may be inaccurate, outdated, or unsuitable
• MarketerValley is not a substitute for professional advice or human judgment
• You are solely responsible for verifying the accuracy and legality of generated content

We constantly improve our models but assume no legal or other liability for reliance on AI outputs.

5. Data Storage and Retention

• We store data on secure servers with appropriate safeguards
• We retain personal and interaction data only for as long as necessary to fulfill service, compliance, and user support obligations
• We delete or anonymize data when usage limits are met or upon request, unless required by law

6. Data Sharing and Disclosure

We may share data with:

• Third-party service providers (e.g., cloud storage, payment processors
• Legal authorities, if required by law
• Our affiliates or subsidiaries under common data protection terms

We do not sell your personal information.

7. International and Legal Compliance

We comply with major privacy frameworks including:

We may share data with:

• GDPR (for EU/EEA users): You have rights to access, rectify, delete, or restrict processing of your data.
• CCPA (for California residents): You have the right to know, delete, opt-out of sale (not applicable), and non-discrimination.

Requests to exercise your rights can be submitted via the “Contact Us” page. We may verify your identity before fulfilling your request.

8. Cookies and Tracking Technologies

We use cookies, analytics, and limited third-party tools to:

We may share data with:

• Monitor traffic and performance
• Enhance functionality and personalization
• Provide targeted advertising where applicable

You can control cookies through your browser settings. For full details, see our Cookies Policy.

9. Marketing and Notifications

We may share data with:

• You may receive promotional emails or newsletters, which you can unsubscribe from at any time
• Push notifications are opt-in and can be disabled through device settings

10. Data Security

We use encryption, secure servers, and regular audits to protect your data. No method of transmission is 100% secure, but we continuously improve our safeguards.

11. Data Breaches

In case of a breach, we will notify affected users in compliance with applicable laws and take all necessary remediation steps.

12. Third-Party Links

Our Website may link to external sites. We are not responsible for their content or privacy practices. Please review their policies independently.

13. Children’s Privacy

Our Services are not intended for children under 13. If you are under the age of 13, please do not provide any personal information.

14. Changes to This Policy

We may revise this Policy from time to time. Any changes will be posted with an updated "Effective Date." Continued use of our Services after changes take effect constitutes your acceptance.

15. Contact Us

If you have any questions, data requests, or concerns regarding this Policy, please contact us via the “Contact Us” page on our website.